Shipping policy

All orders are free shipping and tax free. Orders are typically processed and shipped from our facility within 1-3 business days. You will receive a tracking number via email once your order ships. All orders ship via Standard Shipping unless an alternate shipping method is chosen. For expedited shipping please contact us at info@vivenny.com. Most U.S. orders can be expected within 8 - 14 business days. Vivenny is not responsible for delays in delivery due to events beyond our control.

IMPORTANT NOTE REGARDING LOST OR STOLEN PACKAGES

Please ensure your full address is entered correctly at checkout prior to completing your order, as input errors may result in you not receiving your product(s).

Vivenny is not responsible for lost or stolen packages confirmed by the carrier to be delivered to the address entered for an order. Upon inquiry, Vivenny.com will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for you to investigate.

INTERNATIONAL SHIPPING

USA, Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, United Kingdom